Get in Touch with Dietcareexpert
Have questions about our nutritionist appointment booking service? Our editorial team is here to help. Reach out with feedback, inquiries, or content suggestions.
Contact Information
Response Times
Our editorial team typically responds to inquiries within 1-2 business days. For urgent content feedback or technical issues, please include "Urgent" in your subject line.
Send us a Message
Frequently Asked Questions
Booking an appointment with one of our nutritionists is simple. Visit our nutritionists page to browse available professionals and their specializations. Select your preferred nutritionist, choose an available time slot, and complete the booking form. You'll receive a confirmation email with appointment details.
Before your appointment, gather information about your current nutrition habits, any dietary restrictions, and your personal health goals. You may also want to keep a food diary for 2-3 days to discuss with your nutritionist. Write down any specific questions or concerns you'd like to address during the session. This preparation helps your nutritionist provide more tailored guidance.
Yes, you can reschedule or cancel your appointment through your account dashboard or by contacting our team. We request at least 24 hours notice for cancellations or rescheduling to allow other clients to book the available slot. For urgent changes, please call us at +41 000 610 585 or email [email protected].
Most of our nutritionists offer both online and in-person consultation options. When selecting your appointment, you'll see which format each nutritionist offers. Online appointments are conducted via secure video call, making it convenient to meet from your home. In-person sessions are held at our Zürich office. Choose the option that works best for your schedule and preferences.
During the booking process and your appointment, you'll be asked about your age, current nutrition habits, any dietary restrictions or allergies, activity level, and your health and wellness goals. This information helps our nutritionists provide personalized recommendations. All information is handled confidentially according to our privacy policy.
We deem the security and privacy of your information as essential. All data is encrypted and stored securely on protected servers. We comply with Swiss data protection regulations and never share your personal information with third parties without consent. For complete details on how we handle your data, please review our privacy policy and cookie policy.
Additional Resources
Explore more information about our platform and how we help you connect with qualified nutritionists.